Terms & Conditions

 Conditions of Use

In this page the term “Website” refers to Sérigraphie Albion Screen Printing Inc. website and all its applications (Extranet, mailing systems and others). On the Website, the terms www.albionsp.com shop.albionsp.com and Albion Screen Printing mean the same as Sérigraphie Albion Screen Printing Inc.

By accessing or using the Albion Screen Printing Website, you acknowledge that you have read, accept and agree to be bound by the following Terms and Conditions (the “Agreement”). By registering online, placing orders and through your continued use of this Website, you accept all terms and conditions of this Agreement and create a legally binding contract with Albion Screen Printing for printing services. Please take a moment to read our Terms and Conditions. If you do not agree to these Terms and Conditions mentioned on this Website, you should immediately discontinue using any portion of this site.

Disclaimer of Links and Third Parties

Albion Screen Printing reserves the right to change, modify, add or remove portions of these Terms and Conditions at any time without any notice to you.  Any modifications are effective immediately upon being posted unless otherwise specified. This policy was last changed on May 22nd, 2019

Albion Screen Printing does not take the responsibility for any “external links” on this website. Consulting these “linked” websites is at your own risk. These “external links” are not considered as recommendations. They are placed on this website as supplementary information.

 Limitation of Liability and Indemnification

Albion Screen Printing reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to Albion Screen Printing for printing and/or publication.

In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a “Claim”) is made or commenced against Albion Screen Printing based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by Albion Screen Printing ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libellous, slanderous, defamatory, scandalous or obscene, the customer agrees to indemnifying and holding Albion Screen Printing harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending Albion Screen Printing against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing Albion Screen Printing for any legal fees and expenses it reasonably incurs in responding.

For legal purposes, the venue for any dispute shall be Gatineau, Québec, Canada.

 Liability and Warranty

Albion Screen Printing’s liability for any defective product shall be limited to the stated selling price to the customer of and shall in no event include special, consequential, incidental, indirect or similar damages, including but without limitation, loss of profits.

Albion Screen Printing warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Albion Screen Printing makes no other warranty and no actions or words of Albion Screen Printing or its officers, employees or agents shall constitute a warranty. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion. In such cases, we require that you return the entire defective order AT NO EXTRA COST TO ALBION SCREEN PRINTING.

 Trade Standard for Cutting Variations

A 2mm marginal variation is a generally accepted standard in the industry because the sheets are cut in stacks of 100 and the paper can be displaced under the pressure of the cutter. These variations are not guaranteed an no order rejected for this reason shall be credited, refunded or reprinted.


The client must submit a claim in writing no later than 5 calendar days after delivery for any defects, damages or shortages. If no such claim is made, Albion Screen Printing and the client are in agreement that the job has been accepted. By accepting the job, the client recognizes that Albion Screen Printing’s performance has fully satisfied all terms, conditions and specifications.

 Payment Terms

All orders must be prepaid. Albion Screen Printing does not extend credit under ANY circumstances. Since each job is unique and custom made for its owner, it cannot be reused or resold. ALL SALES ARE FINAL once production has commenced.

 Alterations and/or Corrections

You may not change any aspect of the artwork once it has been submitted. If you need to make changes to your order, you must call and cancel the order and resubmit the proper artwork by placing a new order.

 Shipping and Delivery

Delivery timeframes are calculated starting at the end of production. Because shipping carriers are beyond our control, Albion Screen Printing is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at the shipping point. We are NOT responsible for delays or damage incurred after your shipment has left our plant.

 24 hour Quick Ship option:

We will produce and ship your order within 24 hours. This applies to orders placed by 12:00 PM Eastern Standard Time Monday to Friday. Orders placed over the weekend or holiday will be produced and shipped on the next available standard working day. 

 Copyright Protection

The information on this Website is protected by copyright laws and intellectual property rights. You will need a written authorization from Albion Screen Printing to use this information. Partial or total reproduction or diffusion is strictly prohibited (information, text, images, graphics or others) without Albion Screen Printing’s authorization.

 Privacy Policy

We are committed to maintaining the privacy of our customers in the electronic environment.

The following outlines our practices concerning the collection and use of your information collected on this website. By visiting the Sérigraphie Albion Screen Printing Inc. website at http://www.albionsp.com you agree to be bound by the terms and conditions of this privacy policy and these legal terms and conditions. If you do not agree, please do not use or access our website.

You may be required to provide personal information to us when ordering a product or registering for the Albion Screen Printing Email Club. You will know when this information is being collected because you will be asked to complete and submit a form. We need this information to deliver products to customers, provide customer support and/or to administer customer accounts.

Like many commercial websites, we also automatically collect other information by way of electronic means, using cookies which are small files placed on your hard drive that assist us in providing our services. This information includes the address (or “URL”) of the website that you came from before visiting our site, which pages you visit on our site, which browser software you use to view our site, your IP address and any search terms you have entered on our site or in order to access to our site. This data is not used individually but is aggregated and only used to tailor our website to better meet your interests and preferences. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept cookies, by adjusting the preferences in your browser. If you turn cookies off, there may be some features of our site that will not be available to you. However, you should still be able to browse our website and make online purchases.

We do not share any personal information of our customers with any third parties, except to internal service providers that we use to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced related operations, unless you have explicitly agreed or given your prior permission to them for additional uses. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information.

If you submit your contact information and resume for employment purposes with us, this information will only be used to evaluate your qualifications for the desired position and possibly to contact you for further information.

We use appropriate security measures, so you can trust that your personal information (name, address, and credit card number) will always be kept private. In fact, to help you shop securely, the www.albionsp.com Online Store accepts orders only from Web browsers that use Secure Socket Layer (SSL) technology, including Internet Explorer 3.02 or higher, Netscape Navigator 3.0 or higher, Firefox 1.0 or higher, or Safari 1.0 or higher.

Once you enter the Checkout pages, your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

The “http” in the web address will be replaced by “https”

Depending on your browser, you will see either a padlock (Microsoft Internet Explorer 5.5 +, Opera 5+) or a solid key (Netscape Navigator 6+) in the lower section of the browser window. Only browsers that use the 128-bit Secure Socket Layer protocol are able to order through the www.imprimerie-quebecoise.ca/english website. If your browser does not support SSL, you can get an upgrade at Microsoft’s or Netscape’s home page. We never send sensitive information via email.

If you have questions, comments or concerns regarding the www.albionsp.com Online Store security, please contact:

Sérigraphie Albion Screen Printinc Inc.
Attn: Customer Service Department
140, rue Adrien-Robert, Gatineau (Québec) Canada J8Y 1S2
Phone: 819 777-2761
E-mail address: info@albionsp.com

Safety and Security Tips

Albion Screen Printing is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers’ information is secure. Additionally, Albion Screen Printing takes a number of steps to help ensure that our third-party seller platforms are safe and that our sellers are of the highest quality. However, keep in mind that customer protection is a two-way street. When buying or selling on any online venue, caution must always be practiced.

The overwhelming majority of online transactions are completed without incident. While the possibility of being defrauded by a third-party seller is minimal, there are some risks. Albion Screen Printing has developed the following guidelines to help ensure that your online shopping experience is safe and secure.

Protect your passwords.

If using a public computer or terminal, always log out when you complete an online session.

Keep your passwords private. Remember, anybody who knows your password may access your account.

When creating a password, use at least 8 characters — a combination of letters and numbers is best. Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password. If you need assistance with this, visit our Changing Your Password Help page.

Avoid using the same password for multiple online accounts.

Be wary of unsolicited e-mail and telephone contacts.

Albion Screen Printing will never e-mail or call a customer and ask that they disclose or verify their www.albionsp.com password, credit card, or banking account number. Such information should only be submitted when completing an order on www.albionsp.com, contacting Albion Screen Printing directly, or when making updates to My Account. If you receive a suspicious e-mail with a link to update your account information, do not click on the link–instead go directly to www.albionsp.com/english and then to your account. If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, disregard the request and contact us.